Tuesday, March 3, 2009

Review Site Draws Grumbles From Merchants and Users - NYTimes.com

So, what won't we Yelp given a little more time and more saturated mobile tools? We as consumers yelp about our experiences all the time, but our current megaphone extends to our play lot, our email list, our coffee group. Add high speed global connectivity, no filters except your personal idea of civility, and unarticulated criteria and you have a management nightmare for any business trying to deliver a high quality experience, service, or product. Tomorrow's question, that will be here in just a few minutes is how can we develop some positive Yelp? Or, just pretend Yelp doesn't exist, and that will develop its own category of Yelp.

Posted via web from jamiereverb's posterous

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